Mersea Island Vineyard (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information that we gather through our website, https://merseaislandvineyard.co.uk/ (“the Site”). By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information to improve your experience and to provide the services you request. The types of information we may collect include:
- Personal Information: Name, email address, phone number, and any other information you voluntarily provide when you contact us or make a booking.
- Payment Information: If you make a purchase, we collect payment information to process your transaction.
- Usage Data: Information on how you use the Site, including IP address, browser type, and pages visited, to help us improve site performance and user experience.
- Cookies and Similar Technologies: We use cookies to track preferences and enhance your experience on our Site. For more information, see our Cookie Policy.
2. How We Use Your Information
We use your information for the following purposes:
- To process bookings, payments, and other transactions
- To communicate with you regarding your bookings, enquiries, and updates about our services
- To improve and personalise our Site and services
- To comply with legal obligations and prevent fraud
- For marketing purposes, such as sending promotional materials about our products, services, and upcoming events (if you have consented to receive such materials)
3. Sharing Your Information
We respect your privacy and do not sell your personal information. We may share your information with:
- Service Providers: Third-party providers who help us manage and process information, such as payment processors or booking platforms.
- Legal and Compliance: Where required by law, regulation, or to protect the rights, safety, and property of Mersea Island Vineyard or others.
4. Your Rights and Choices
You have rights regarding your personal information, including the right to:
- Access your information and request a copy
- Correct inaccuracies in your information
- Delete your information in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent where consent was given
To exercise these rights, please contact us at mark@merseabrewery.com. We may request verification to confirm your identity before fulfilling your request.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
6. Data Security
We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the security of information transmitted through the Site.
7. Cookies
Our Site uses cookies to enhance your experience and provide analytics. You can control cookies through your browser settings. For more information, see our Cookie Policy.
8. Third-Party Links
Our Site may contain links to third-party websites. This Privacy Policy does not apply to these external sites. We recommend reviewing the privacy policies of any third-party sites you visit.
9. Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the updated policy on this page and indicate the date of the latest revision.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Mersea Island Vineyard
Email: [mark@merseabrewery.com]
Address: [Rewsalls Lane, Colchester CO5 8SX]
Note: Ensure this Privacy Policy is reviewed by a legal professional to confirm compliance with applicable data protection regulations, such as the UK GDPR. Additionally, replace placeholders such as 11/11/2024 and mark@merseabrewery.com with actual information.